Payment and Shipping

Authentication

You are required to sign up an account with us to shop. Creating a Luxe Aire shopping account allows you to keep and track all of your past purchases and records. You will be required to fill in your personal particular and ensure that all particulars are updated and accurate.

Payment Policy

Kindly ensure all fills are completed before check out. The postage fees are fixed and include handling fees. We accept these payment methods currently:

  1. Paypal (via Visa/Mastercard)
  2. Local bank transfer to Luxe Aire DBS account
  3. Mobile payment methods like PayNow/DBS PayLah/OCBC Pay Anyone
  4. Grabpay

Shipping Policy

All orders will be shipped out within 2 working days and an email with your Tracking Reference Number will be sent to notify you once your order has been shipped. Do note that:

  • All local parcels can be tracked via our partner’s site, HONESTBEE, here.
  • All overseas parcels can be tracked via our partner’s site, DHL, here

Shipping Fees

For Singapore Orders

We are happy to share that all orders above SGD100, standard shipping is free! If you would like to get your parcel faster, we do offer an Express Shipping option at a fixed rate:

                Standard Shipping (2 – 4 working days) for orders below SGD100              SGD 5.00

                Express Shipping (Next working day delivery)                                                     SGD 18.00

If you prefer to do self-collection, you can drop us an email at sales@luxeaire.com.sg to make arrangement with us.

For International Orders

We are happy to share that all orders above SGD250, oversea airmail is free! Do note that standard airmail takes about 10 -20 days, depending on each individual destination. If you would like to get your parcel faster, do opt for Oversea Door-to-door Courier option :

Oversea Airmail (10 – 20 days) for orders below SGD250 Oversea Door-to-door Courier (3 – 5 working days) for all orders
Zone 1 (Malaysia) SGD20 SGD25
Zone2 (Brunei, China, Hong Kong, Indonesia, Macau, Philippines, Taiwan, Thailand, Vietnam, Korea) SGD30 SGD40
Zone 3 (Australia, India, Japan, New Zealand) SGD40 SGD55
Zone 4 (Cambodia, Fiji,USA, UK, and Others) SGD50 SGD70